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Delivery

Christmas Delivery Info

If you're buying Christmas presents from us this year, please bear in mind the following 'order deadlines' to enable us to deliver your goodies before Christmas Day:

UK Mainland customers must place their order(s) by 12pm on 21st December for the best possible chance of standard pre-Christmas delivery.

However, UK Mainland customers who select Express Delivery (a 'next-day' service) can order up until 12pm on 23rd December and should still receive their parcel in time (on the next working day following dispatch).

For delivery to areas outside the UK Mainland (e.g. Channel Islands and the Scottish Highlands) customers need to order by 12pm on 20th December.

Overseas customers (that's everyone outside of the UK) are recommended to contact us - before ordering - if they require pre-Christmas delivery. Standard International orders placed via our website (without contacting us beforehand) are, unfortunately, not guaranteed to arrive before Christmas Day.

Please be aware that, while we'll do absolutely everything we can to get your gifts to you before Christmas Day, the above order deadlines have been suggested to us by third-party carriers (Royal Mail, Parcelforce etc). This means that we can't guarantee that all orders placed really close to Christmas will arrive in time unless Express Delivery is selected.

We can't take responsibility for unavoidable delays or for late deliveries at this unprecedented time, so we urge you to place your order(s) as early as you can to avoid disappointment many thanks and Merry Christmas!

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General Delivery Info

Dispatch Info

All UK and international orders are dispatched from our warehouse in Cowes, England. We always make sure your purchases are picked efficiently, packaged securely and sent to you as quickly as possible.

Most orders placed before 1pm, Monday to Friday, are dispatched from our warehouse the same day, subject to stock availability and mandatory security checks, via Royal Mail or our express courier ParcelForce.

Orders placed at weekends, on bank holidays or after 1pm during the week are processed and dispatched on the next working day.

We endeavour to dispatch all orders within 24 working hours.

Covid-19 Service Update

We are pleased to say that operations are more or less back to normal at Gifty Gadgety HQ.

Royal Mail, however, have communicated that they are still experiencing staffing issues in some areas of the UK, resulting in delays. For up to date info regarding affected postcodes, please visit their website's Service Update section.

For International customers outside the EU we recommend contacting us before ordering as we will hopefully be able to provide up-to-date information regarding any current restrictions or delays in place due to any ongoing issues relating to International travel which has a knock-on effect on parcel delivery.

If we need to further vary our service or put a hold on shipments due to a change in government policy or third party terms we will be sure to post on our social media pages and include a banner on our website homepage to communicate this. Thank you for your understanding at this challenging time.

Delivery Charges

The standard delivery charge for your order will be clearly displayed on the Shopping Basket page, before you start the checkout process. At this point you can select a faster / tracked service if preferred. All methods suitable for your order will be displayed along with their respective prices.

The default delivery destination is 'United Kingdom' so, if you're ordering from elsewhere, be sure to select your country from the drop-down list in order to calculate the correct delivery charge and ensure your parcel is correctly addressed. If you live in the UK please enter your postcode and click 'update basket' to bring up the delivery methods relevant to your order

Choosing your Delivery Address

Once you've decided which amazing gifts and gadgets to buy, the next important decision is where to receive delivery. Help us to get your order to you quickly and efficiently, first time, and we'll all be helping the environment by reducing our carbon footprints - everyone's a winner!

Gifty Gadgety orders may be sent via 'recorded' delivery services that require a signature on receipt and operate between 9am and 5.30pm on weekdays. Please bear this in mind when placing your order, and be sure to specify a delivery address where someone reliable will be able to sign for your parcel between these hours - your work address, if necessary.

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Express Delivery

When time is of the essence, we suggest that our customers select an Express Delivery option when checking out.

Orders with Express Delivery receive priority handling and dispatch, and are sent by a 'next-day' (UK mainland) or expedited (UK non-mainland and international) delivery service. Express Delivery orders are dispatched on the day of ordering, subject to stock availability and standard security checks, providing that orders are placed before 1pm.

Please note: you must select Express Delivery when placing your order as we are unable to upgrade delivery once an order has been sent to the warehouse. Please ensure you provide us with a valid contact telephone number at time of ordering. This will not be used for any purpose other than to inform you of urgent issues regarding your order or relating to its delivery.

Express Delivery is now available to our international customers for the majority of orders. If you require a faster-than-standard service or simply want to be able to track your order please select a method from the drop-down list on the Shopping Basket page once you have selected your country and entered your postcode / ZIP code.

UK Express Delivery Guarantee

If you upgrade to one of our Express Delivery services and our delivery partners do not attempt to deliver to you within the stated time frame, we'll refund you the difference between the Express and standard delivery charge. NB: Times have changed during the Covid-19 pandemic - please check with us if you require a more accurate estimate.

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Free UK Delivery Info

Spend over 50 and, with a wave of our magic wand, we'll grant you FREE standard delivery within the UK.

Regrettably, it's not currently possible to offer a free delivery level for international orders.

Once you've added 50+ worth of products, please select 'United Kingdom' (or Guernsey, Jersey, Isle of Man etc) from the drop-down country list. The delivery charge will then automatically display as £0.00 and a thrifty grin should creep across your face.

If your basket's contents is under the free delivery threshold, a delivery charge will still be applied. Simply add some more Gifty Gadgety loot to your basket to qualify for free delivery.

Please note: free delivery means free standard delivery to your chosen UK destination. Please see the relevant delivery table, below, for timescales and other details.

You can still choose to upgrade to Express Delivery if you need your goodies quicker.

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UK Delivery

To maximize speed and efficiency, we send UK orders by Royal Mail or with our courier, Parcelforce, as standard. When you opt for Standard Delivery the service used will be determined by the size, weight and value of your order. We may, from time to time, use alternative carriers when beneficial.

Should you need your order even quicker than usual, or wish to arrange delivery for a more specific time frame, you can select a 'next-day' express delivery service on the Shopping Basket page. See the table relevant to your delivery destination, below, for services offered and more details.

Our express UK delivery services require a signature on receipt, so please be sure to specify a delivery address where someone trustworthy can sign for your parcel - your work address, if necessary. * Please note that 'No signature' / 'contactless deliveries' may continue to operate throughout the COVID-19 coronavirus pandemic.

UK Mainland

We offer a choice of the following services for mainland UK addresses:

Destination Delivery Option Timescale Charge Window
UK
Mainland
(England,
Scotland
& Wales)
Standard Delivery 2 - 3 working days £3.99 Mon - Fri,
8am - 5.30pm
UK Express (Royal Mail) Next working
day
£7.99 Mon - Fri,
8am - 1pm
UK Express (Courier) Next working
day
£7.99 Mon - Fri,
8am - 6pm
UK Saturday Delivery Next day From £9.99 Saturday,
8am - 1pm
FREE DELIVERY over £50 - More info

For delivery purposes, we class the UK mainland as England, Scotland and Wales, excluding the Scottish Highlands and all offshore territories.

Standard mainland UK orders are usually delivered within 23 working days (if ordered before 1pm). However, if you need your Gifty Gadgety goodies even quicker, please select one of the Express Delivery options shown in the above delivery table.

* Express Delivery via Royal Mail is only available for orders weighing up to 2kg. You will be able to select Express Delivery via courier for larger orders at the same price.

Scottish Highlands & Islands

We offer a choice of the following services to Scottish Highland and island addresses:

Destination Delivery Option Timescale Charge Window
Highlands
and Islands
Standard Delivery 2 - 4 working days £3.99 Mon - Fri,
8am - 5.30pm
Express (Royal Mail)* 1 - 2 working days £7.99 Mon - Fri,
8am - 5.30pm
Express (Courier) 1 - 2 working days From £16.99 Mon - Fri,
8am - 6pm
FREE DELIVERY over £50 - More info

The following postcodes are classed as 'Highlands and Islands': PH22, PH33, PA34, PH41, IV1, IV2, IV3, IV4, IV5, IV11, IV13, IV15, IV17, IV19, IV26, IV40, IV52, IV63, KW16, HS2 and ZE1.

Being more remote, standard delivery to the Scottish Highlands and Islands generally takes up to 4 working days. However, if you need your order even quicker, you can select Express delivery on the Shopping Basket page.

* Please note that Express Delivery via Royal Mail is only available for orders weighing up to 2kg. You will be able to select Express Delivery via courier at checkout for larger orders.

Northern Ireland

We offer a choice of the following services to addresses in Northern Ireland:

Destination Delivery Option Timescale Charge Window
Northern
Ireland
Standard Delivery 2 - 4 working days £3.99 Mon - Fri,
8am - 5.30pm
Express (Royal Mail)* 1 - 2 working
days
£7.99 Mon - Fri,
8am - 5.30pm
Express (Courier) 1 - 2 working days From £16.99 Mon - Fri,
8am - 6pm
FREE DELIVERY over £50 - More info

Standard delivery to Northern Ireland generally takes up to 4 working days. However, if you need your order even quicker, you can select Express Delivery on the Shopping Basket page.

* Please note that Express Delivery via Royal Mail is only available for orders weighing up to 2kg. You will be able to select Express Delivery via courier at checkout for larger orders.

Other UK islands

We offer a choice of the following services to Other UK Island addresses:

Destination Delivery Option Timescale Charge Window
Other
UK Islands
Standard Delivery 2 - 4 working days £3.99 Mon - Fri,
8am - 5.30pm
Express (Royal Mail)* 1 - 2 working days £7.99 Mon - Fri,
8am - 5.30pm
Express (Courier) 1 - 2 working days From £16.99 Mon - Fri,
8am - 6pm
FREE DELIVERY over £50 - More info

For delivery purposes, 'other UK islands' include the Isle of Man, Lundy, Mull, the Scilly Isles and all other offshore UK territories that don't fall into another delivery group.

Standard delivery to Other UK Islands generally takes up to 4 working days. However, if you need your order even quicker you can select Express Delivery on the Shopping Basket page.

* Please note that Express Delivery via Royal Mail is only available for orders weighing up to 2kg. You will be able to select Express Delivery via courier at checkout for larger orders.

Channel Islands

We offer the following services to addresses in the Channel Islands:

Destination Delivery Option Timescale Charge Window
Channel
Islands
Standard Delivery 2 - 4 working days £3.99 Mon - Fri,
8am - 5.30pm
Express (Royal Mail)* 1 - 2 working days £7.99 Mon - Fri,
8am - 5.30pm
Express (Courier) 1 - 2 working days £22.99 Mon - Fri,
8am - 6pm
FREE DELIVERY over £50 - More info

Standard delivery generally takes 2 to 4 working days to Jersey and Guernsey and sometimes slightly longer to Herm, Sark and Alderney. However, if you need your order more quickly, you can select Express Delivery on the Shopping Basket page.

* Please note that Express Delivery via Royal Mail is only available for orders weighing up to 2kg. You will be able to select Express Delivery via courier at checkout for larger orders.

Due to the relative remoteness of certain offshore destinations such as Herm, Sark, Alderney and other less accessible UK islands, very large/heavy consignments (over 30kg) will normally incur a surcharge to the listed delivery price. We will contact you a.s.a.p. if necessary.

Delivering to BFPO addresses

We accept orders to all BFPO addresses which are charged at our standard UK delivery rates (calculated by weight, size and value).

There may be some restrictions regarding which products can be sent, but we'll contact you immediately if there's a problem.

For more information, including acceptance days and delivery times please refer to the BFPO website.

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International Delivery

To place an order from outside the UK, select your country from the drop-down list on the 'Shopping Basket' page of our website. The delivery options and their cost (calculated automatically, based on the weight, size and value of your order) will be clearly displayed before you begin the checkout process.

Please note: all prices are shown in GBP - British pounds sterling (£). If you are not completely sure of the cost, we suggest you use a frequently-updated currrency converter such as XE.com, for peace of mind, before placing your Gifty Gadgety order.

Many of our international delivery services require a signature on receipt, and the majority of parcels we send won't fit through your letterbox, so please be sure to specify a delivery address where someone trustworthy can receive your parcel - your work address, if necessary.

Europe

We send all European Standard Delivery orders up to 2Kg in weight by Royal Mail's AirMail service. However, you can now select our European Tracked service if you wish your parcel to benefit from priority handling, online tracking and increased security for peace of mind.

European Express Delivery is also available for use where speed of delivery is important. European Tracked orders are sent via Royal Mail Signed For services or FedEx International depending on the size and weight of the parcel. Tracking details will be emailed to you within 12 hours of dispatch.

Destination Delivery Option Timescale Charge Window
Europe European Standard 3 - 5 working days From £5.99 Mon - Fri,
8am - 5.30pm
European Tracked 3 - 4 working days From £10.99 Mon - Fri,
8am - 5.30pm
European Express 1 - 2 working days From £18.99 Mon - Fri,
8am - 6pm

The available delivery options for your order and their respective costs will be clearly displayed in the Shopping Basket and Checkout pages (in GBP - £).

* Please note: very large/heavy consignments (over 30kg) may incur a surcharge to the listed delivery price. We will contact you in the event that this is necessary.

USA & Canada

We send all United States and Canadian Standard Delivery orders (up to 2kg) by Royal Mail's AirMail service. However, you can now select our International Tracked service if you wish your parcel to benefit from priority handling, online tracking and increased security for peace of mind. International Express Delivery is also available for use where speed of delivery is important.

International Tracked orders are sent via Royal Mail Signed For services or Parcelforce depending on the size and weight of the parcel and Express Delivery orders are usually sent via Parcelforce or UPS. Tracking details will be emailed to you within 12 hours of dispatch.

See the table below for more details about delivery to the US and Canada:

Destination Delivery Option Timescale Charge Window
USA &
Canada
International Standard 5 - 7 working days From £7.99 Mon - Fri,
8am - 5.30pm
International Tracked 4 - 6 working days From £11.99 Mon - Fri,
8am - 5.30pm
International Express 1 - 3 working days From £13.99 Mon - Fri,
8am - 6pm

The available delivery options for your order and their respective costs will be clearly displayed in the Shopping Basket and Checkout pages (in GBP - £).

Please note: very large/heavy consignments (over 30kg) may incur a surcharge to the listed delivery price. We will contact you a.s.a.p. if necessary.

Rest Of The World

We deliver to a growing number of international destinations as standard, and are quickly expanding our global reach to include more and more delivery destinations.

To place an international order, select your country from the drop-down list on the 'Shopping Basket' page of this website. The available delivery options for your order (calculated automatically, based on the weight, size and value of your order) and their respective costs will be clearly displayed in the Shopping Basket and Checkout pages (in GBP - £).

Please note: very large/heavy consignments (over 30kg) may incur a surcharge to the listed delivery price. We will contact you a.s.a.p. if necessary.

If no delivery options are generated for your country, and you would like to request a quotation for delivery, please use the email form on our Contact Us Page to tell us the products you wish to purchase along with your name, your contact details and, of course, your country.

See the table below for information about delivery to 'the rest of the world', i.e. those countries not detailed in the other delivery tables, above:

Destination Delivery Option Timescale Charge Window
The Rest Of
The World
International Standard 5 - 7 working days From £7.99 Mon - Fri,
8am - 5.30pm
International Tracked 4 - 6 working days From £11.99 Mon - Fri,
8am - 5.30pm
International Express 1 - 3 working days From £26.99 Mon - Fri,
8am - 6pm

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